04 Apr 2018Posted By: Mudit Handa


Vijayawada international Airport attains the ISO 9001 2015 certification.

An earnest propensity towards quality efficiency and customer satisfaction is something that is generally expected in the private sector and multinational corporations. However, there are certain government-run establishments that break with tradition by opting for ISO certification and being in the lead in the terms of quality management.

This is what the international Airport at Vijayawada has recently proved. This avant-garde airport at the Gannavaram region of Vijayawada, Andhra Pradesh has bagged the ISO 9001 2015 certification. The airport has seamlessly excelled in the terms of service quality and passenger amenities, besides advancement in the grievance redressal mechanism.     

Let us take a sneak at the salient features of this ultramodern Airport that has helped it attain the ISO certification 9001:

#1. What depicts the efficient passenger amenities at Vijayawada Airport?

No doubt, the Vijayawada international Airport has state-of-the-art passenger facilities. Recently, on January 24, 2018, it was widely notified in the State Gazette that an authorised immigration check post was made operational at the airport. This hi-tech immigration check post has all the trailblazing features for hassle-free entry and exit for the passengers.

 

#2. What is the current flight traffic at the Vijayawada Airport?

At present, the Vijayawada Airport witnesses around 50 arrivals & departures between 12 important cities of India.

#3. How is the huge aircraft capacity handled at the Vijayawada Airport?

The massive air traffic is handled very smartly at the airport. One of the key features that have helped the airport to attain the ISO 9001 2015 certification is the new terminal jointly constructed by the Airport Authority of India (AAI) and the Andhra Pradesh State government at a vast 13,300 m2 built-up area as to cater to the domestic flights.

 

#4. How is the luggage security ensured at the airport?

Luggage security is indeed a noteworthy issue at such a busy airport. For this, 6 X-ray baggage-scanning machines have been installed on the terminal premises at a huge cost of INR 2 crores.

#5. What mechanism is there to detect and combat crime?

The airport is packed with all the hi-tech and advanced crime detection mechanism, including the up-to-date CCTV cameras for the identification of the passengers and their baggage.

 

#6. What are additional user-friendly features of the airport?

The airport perfectly fulfils the criteria for customer satisfaction as it has power packed features to cater to the needs of the passengers. It has a spacious waiting hall, a VIP lounge, coffee & snacks bar, ATM’s, sanitized toilets. Added to that, it has special rooms for breastfeeding and a separate smoking zone.

These are some of the key features that have helped the Vijayawada Airport to attain the ISO 9001 certification.

 

If you seek any guidance regarding the ISO certification process, feel free to contact our business advisor at 8881-069-069.  

 

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