As we know, it becomes critical for organizations to ensure they have adequate checks and balances to maintain consistency and quality that conform to different global markets. International standards help a business compete with international players and reassure customers of the quality of products and services they are availing. One such requirement for companies is to obtain an ISO certification.
The International Organization for Standardization (ISO) develops standards that every business engaged in the supply of products and services must comply with to ensure the quality, safety, and effectiveness of such products and services.
ISO certifications are applicable in a host of industries, ranging from energy management to medical services, the IT industry, and many more. Each industry has different ISO standards it must comply with. This article focuses on the types and benefits of ISO certification for the IT industry.
ISO certifications for the IT industry
For the IT industry, ISO Certifications assure the end consumers that their data is safe. Simultaneously, they also assure the management that the processes followed are in sync with accepted international practices.
The three major ISO certifications required for the IT industry areas listed below:
ISO IEC 20000-1 Certification – Information Technology Service Management
The ISO IEC 20000-1 certification requires the IT industry to follow the best practices for security maintenance, delivering high-quality services consistently, and incorporating new technologies as soon as they become available. The certification guidelines lay out the codes of practice, system requirements, control processes, and much more.
ISO 27001 Certification – Information Security Management Systems
The ISO 27001 certification standards define the information security standards to be followed by data centres and organizations. The latest revisions stress the increasing importance of cloud computing and software development as a service. A critical component of the ISO 27001 standard is the established controls around everything ranging from human resource policies to encryption standards. Put together, these controls stress on following a set of best practices for information security and management at the organizational level.
2a. ISO 27001 Certification – GDPR Compliance
This ISO certification is not separate but just an extension of the ISO 27001 certification standard. As per the newly published standard, guidance is provided to organizations looking to implement a system that ensures compliance with GDPR and other data privacy obligations. Also known as the Privacy Information Management System (PIMS), the ISO 27001 GDPR Compliance standard establishes a framework around Personally Identifiable Information (PII) controllers and processors to manage data privacy effectively.
ISO 22301 Certification
Broadly speaking, the ISO 22301 certification deals with BCP or Business Continuity Plan. Unlike the ISO IEC 20000-1 and ISO 27001 standards, ISO 22301 focuses on societal security. It takes a broad view to develop standards that protect society from incidents, disasters, and emergencies resulting from deliberate or unintentional human acts, technical failures, or natural hazards.
The ISO certifications highlighted above benefit the IT industry in a couple of important ways. First and foremost, it helps the industry to demonstrate the exceptional quality of its processes and management. Last but not least, it helps in boosting overall employee engagement and effectiveness.
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